Taking the officeto the field

People now need access to the right information and processes at all times, no matter how far they are from their office, truck, desk, boss, WiFi, or 4G connection.

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Taking the officeto the field

People now need access to the right information and processes at all times, no matter how far they are from their office, truck, desk, boss, WiFi, or 4G connection.

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77,000

IVY enables staff to spend more time (approx. 77,000 hours annually) addressing the needs of social housing tenants.

For me personally IVY has saved a lot of time behind the scenes. I am able to complete checklists in the field, including consent forms. I had no anxiety about getting back to the office and all the work involved with checking the documents in. It has given me time to focus on other tenancy issues, so I can give a better customer service to my clients.


Lake Macquarie, DCJ Client Service Officer

For me personally IVY has saved a lot of time behind the scenes. I am able to complete checklists in the field, including consent forms. I had no anxiety about getting back to the office and all the work involved with checking the documents in. It has given me time to focus on other tenancy issues, so I can give a better customer service to my clients.”

Lake Macquarie, DCJ Client Service Officer

More is more - Making data smarter

More people means more work. More work means more data. More data means more complexity. Our systems help make data user-friendly. Giving access to the most important information when and where it is needed.

More is more - Making data smarter

More people means more work. More work means more data. More data means more complexity. Our systems help make data user-friendly. Giving access to the most important information when and where it is needed.

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Working with Tigerspike, QPS has implemented an architecture built on AWS giving rapid access to not just today’s, but tomorrow’s game-changing technologies. Provisioning in seconds, scaling in moments; we’re now able to meet QPS’s ever-changing business needs and further deliver innovation to frontline Police through our NextGen app.


Craig Huxley, Senior Superintendent, Queensland Police Service

How we cater for challenge

Our methods are shaped around the challenge facing the user, business or process.

Innovations days

We always aim to dream big but understand the possible constraints. We deliver the best possible solution with what we have at hand, keeping the focus on driving outcomes.

Accessibility, Universal & Trauma-Informed Design

We facilitate a shift in mindsets to create human-focused solutions that have a positive influence on humans and organisations alike.

Data, privacy and PII

We support the needs of Government grade security for PII, onshore regions, offline capabilities and in-field collaboration to support business continuity and scaling mobility capability.

User-centered design processes

We focus on solving design challenges in new ways, ensuring that it maps back to the goal and intent of a given challenge.

Change Management, Education and Internal Buy-in

We build strong relationships by keeping the best interest in mind of our customers, users and Concentrix Tigerspike. We are ethical in our craft and always aim to create transparent solutions.

Bridging the gaps between User, Context, Business and Tech discovery

We aim to perform only the tasks necessary to derive value fast, then move on.  We create re-usable tools and techniques that eliminate churn and help us focus on what we do best: designing impactful experiences.

Our Collaborations

We are trusted to transform a wealth of Government organisations 

Our Collaborations

We are trusted to transform a wealth of Government organisations 

give, focus, time, government, transport, transform, transformation, strategy, citizen

See what Concentrix Tigerspike can do for you.

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