Privacy Notice

1. Introduction

Tigerspike is committed to protecting your and your family's personal information when you are using the tigerspike.com website. We want our services to be safe and secure for our users. Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assists Tigerspike to process Personal Information fairly and appropriately, disclosing it and/or transferring it only under appropriate circumstances. This privacy notice relates to our use of any personal information we collect from you for providing Tigerspike.com website-related services. This privacy notice tells you how we use your personal information collected through the tigerspike.com website. Please read this privacy notice before using the tigerspike.com website or submitting any personal information. This notice will be updated subject to any changes in information collection, activities performed or any applicable regulations. You are encouraged to review the privacy notice whenever you visit the tigerspike.com website to make sure that you understand how any personal information you provide will be used. Please Note:The privacy practices set forth in this privacy notice are for tigerspike.com website only. If you click through to other web sites, please review those privacy policies, which may be very different.

2. Purpose

The purpose of this notice is to highlight various obligations, best practices and tools that support compliance with data privacy regulations applicable to Tigerspike in its role as both data controller as well as processor.

3. Applicability

This notice applies to all Tigerspike personnel, operating units, and wholly owned subsidiaries worldwide.

4. Collection and use of information

4.1 Collection of your informationTigerspike collects, processes, and retains information about you when you visit our tigerspike.com website. You may choose to provide us with information, such as your name, email address, company information, street address, telephone number, or other information, to access protected information on the tigerspike.com website or so we can follow up with you after your visit. Personal Information may include, but is not limited to:i. Your first name and last nameii. Email addressiii. Telephone numberiv. Companyv. The Tigerspike office you’re interested in hearing from and/or services you’re interested invi. Any message you choose to submit in the message field 4.2 How we use your informationAny of the information we collect from you may be used in one of the following ways:i. To respond to your specific queries: We shall process your personal data in order to respond to requests for information, questions about our service offerings and any other queries sent to us.ii. To send periodic emails: The email address you provide will be used to send you information and updates pertaining to services and content offered by Tigerspike.iii. To improve our services: Feedback provided through the tigerspike.com contact form may be used to improve our website and service offerings.

5. Fairness and Purpose

Tigerspike will collect adequate, relevant and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection, or on each occasion of change of purpose.

6. Accuracy of information

Should your personal circumstances change, you should notify us at privacy@tigerspike.com to update your details on the tigerspike.com website immediately.

7. Distribution of Information

7.1 Information Disclosure Tigerspike does not share, sell, rent, or trade personal information collected through its tigerspike.com website with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Notice. i.Tigerspike may disclose your Personal Information as we believe to be necessary or appropriate:a) under applicable law, including laws outside your country of residence;b) to comply with legal process;c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;d) to enforce our terms and conditions; ande) to allow us to pursue available remedies or limit the damages that we may sustain. ii.Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information we have collected to the relevant third party. iii.We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:a) permitted or required by law; or,b) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,c) Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. If Tigerspike goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our website(s) may be among the assets transferred. A prominent notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information. 7.2 Cross-Border Data TransfersWhen conducting business, working on Company projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of the Tigerspike operation’s country of business. While permissible data transfer mechanisms are defined by applicable law or regulation, examples include: i. a data transfer agreement with the party who will access or obtain the personal information; ii. notice to and/or approval from a country’s local data protection authority; or iii. notice to and/or consent from the individual whose data is to be transferred.

8. Consent and Control

8.1 ConsentConsent is often referred to as an individual’s choice to “opt-in” or “opt-out” of the Company’s use of personal information and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity. Tigerspike receives consent from individuals prior to: i. collecting, using, or processing their personal information, including sensitive personal information, in certain ways or sharing the individual’s personal information with any third party;ii. transferring the individual’s personal information outside of the individual’s country of residence (consent as set forth in section 7.2 of this Privacy Notice)iii. using or placing web cookies on an individual’s computer or other electronic devices. 8.2 Control of your informationTigerspike also provides individuals with the right to control their personal information, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of their information. You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through the tigerspike.com website, or object to the use or processing of such Personal Information by us. To change this information, please contact us at privacy@tigerspike.com. If you have privacy concerns regarding access to or the correction of your Personal Information, please contact us at privacy contact information mentioned within Section 13 “Privacy Contact Information” of this notice.In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us. While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.

9. Data Storage

Your personal information once submitted to Tigerspike.com is stored on our supplier systems. For further information on data storage please visit our suppliers websites below: Pardot, is part of Salesforce.com. Salesforce.com complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. For more information, see the Salesforce.com Privacy Policy. Oracle Netsuite. Oracle complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. For more information, see the Oracle Privacy Policy.

10. Commitment to data security

Your personally identifiable information is kept secure. Only authorized employees, business partners, clients, vendors and other third-party providers (who have agreed to keep information secure and confidential) have access to this information. Tigerspike ensures that our supplier employs industry standard security measures to ensure the security of information through legally binding terms and conditions. However, users of our tigerspike.com website are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any Workday websites. Access to and use of password protected and/or secure area of the tigerspike.com webite is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution. Use of cookiesWe and our partners use Google Analytics to collect and store information when you visit the tigerspike.com website, and this may include using cookies or similar technologies to identify your browser or device. Our Analytics product helps us ensure we provide the most relevant information and best user experience on our website. You can configure your browser to refuse cookies, or to warn you before a cookie is placed. If you disable cookies, some parts of our websites may not function properly or at all. Google Analytics, used for the anonymous analysis of website access. Google complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. For more information and contact details, see the Google Privacy Policy.

11. Retention and disposal

Tigerspike Personal information shall be retained only as long as necessary for the fulfillment of the stated purposes, and should be disposed thereafter. We will retain your information for as long as needed to provide you services. If you wish to request that we no longer use your information to provide you services, contact us using the information provided in section 13. We will respond to your request to access or delete your information within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

12. Your Consent

Please provide your consent by clicking on the appropriate box on the form. Your consent to personal data collection and processing may be revoked by notifying us via privacy@tigerspike.com. For users below the age of 16, the consent should be provided by the holder of parental responsibility of the child. Please note, in case you choose to not provide us with the consent or withdraw the consent at any given point of time, we shall not be able to provision the services as detailed in section 4.2 of this notice.

13. Privacy Contact Information

If you have any questions regarding our Privacy Statement or if you need to update, change or remove information, you can do so by contacting privacy@tigerspike.com or by regular mail addressed to the Tigerspike office nearest you.