Sao Paulo

Senior Business Analyst

Project Management

Concentrix Tigerspike Brazil is looking for a Business Analyst. You'll work with a group of problem solvers who work collaboratively across Concentrix Tigerspike projects and client accounts. If you are excited to learn new things and thrive in a team-based culture where you have a lot of fun along the way, then Concentrix Tigerspike could be the place for you!

Concentrix Tigerspike is the experience digital and service design practice of Concentrix, a global leader in CX, customer engagement, and digital transformation. We blend technology with human expertise to drive measurable business outcomes for our customers and to create experiences that people love to use. To measure success, we focus on key data points that enable businesses to track change and understand the value and impact of decisions made. Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems.

You will

  • Interact with clients on a daily basis, work with teams from different geography, this may require working odd hours on a need basis.
  • Understand the development standards and adhere to processes followed.
  • Be autonomous within a team that is passionate about delivering quality.
  • Have a chance to mentor and support other members of your team, providing technical leadership and advice.
  • Work in a multi-disciplinary global team to create high-quality software Elicit, analyse, specify and verify business requirements
  • Create high-level requirement documents
  • Help technical teams to create optimal use cases and database design
  • Coordinate with testing team during various phases of testing and represent end-users in the UAT phase

You have

  • A proven track record of writing business requirements for financial systems – knowledge of banking is preferred.
  • Strong Requirements Gathering and Analysis expertise through usage of techniques such as process modelling, use cases, obtain, capture, validate and document business requirements to ensure completeness, relevance, and accuracy.
  • A deep knowledge and experience in the Banking & Finance Domain
  • Experience leading client discussions and workshops.
  • Co-ordinating with onsite/client for any clarifications Module/Product Creation
  • Knowledge Experience on SWIFT messages like MT103 and MT202, Nostro
  • Additional Skills: Banking Domain

Our Benefits

  • Dental and medical insurance
  • Life insurance
  • Transport voucher
  • Pantry vouchers more or less 18 reales
  • Performance bonus up to 1 year of salary
  • Daycare help for parent with the responsibility of kids less than 2 years.
  • In case of WFH, allowance of electricity and internet up to 80 reais

About Concentrix Tigerspike

We’re a global digital services company, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration.

We’re excited to announce that we’re now operating under the new name of Concentrix Tigerspike.

We’ve been a part of Concentrix since 2017, helping our clients around the world create great customer and employee experiences. We’ve made this change to our name to more clearly show the evolution of our services and how they complement and strengthen the overall strategic offering of Concentrix.

Our ownership and structure hasn’t changed: we’re still the same, great team spanning 10 global offices - and our design-led approach and deep engineering capability continue to remain core to how we work.

Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems.

*We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.*

So what happens next?

Once we've received your application, we'll give it as much attention as it deserves and you'll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you'll cruise through our recruitment process.

www.tigerspike.com

To all recruitment agencies

Neither Concentrix nor any authorized 3rd party who assists with our recruitment process, ever asks candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.

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