Dubai

Principal Business Designer

Consulting Services

We’re looking for an experienced Business Designer to support our clients on their quest to improve and innovate.

If you’re a natural leader with business acumen, and moved up through the ranks in digital consultancy or service design roles, or found yourself building a business, business unit or game-changing initiative and fancy applying your experience in a global firm, read on...

Tell me more...

The UAE is experiencing exciting and ever-changing growth. With our reputation for delivering value fast, our local and global clients are turning to us for help: taking advantage of technological advancements, exploring opportunities that maximise the value of data; to accelerate learning, consensus and decision-making; to reorient thinking, culture and processes towards human-centricity; to organize for innovation. Who isn’t? 

This is a big opportunity to put theories and trusted methodologies to work. Given Tigerspike’s 16-year heritage in releasing technology, design and innovation, you know you’ll actually see the impact of your work.

We’re looking for someone with experience in some of the following areas:

  • Business modelling
  • Business case creation
  • Service blueprints
  • Disruptive strategies
  • Journey mapping
  • Root cause analysis
  • Human-centred research
  • Process improvement
  • Building relationships
  • Coaching & training

What else?

Business acumen comes naturally. Your communication is CEO-proof. You provide trusted advice and clear paths. You’re honest and put forward intellectual and analytical arguments with balance and diplomacy.

Varied experience gives you perspective. You employ a blend of professional and life skills in unique ways.  With it, you’re able to see through different lenses and create sensible conclusions for a group to take in. You're adaptable and comfortable with handling diverse responsibilities for internal and external-facing projects.


Problem-solving is second nature. You thrive on breaking down challenges and delivering solutions that meet the needs of your clients and projects.

You facilitate the 'why' and ensure that the work you and your colleagues deliver stays true to that throughout. You also understand the bigger picture beyond the project boundaries by keeping an eye/ear on sustaining trends.

You balance co-creation while leading the way. You design practical strategies for business and product, working with your team to unearth new value, establish roadmaps, steward solutions to market while considering organisational constraints and aspirations - all with energy, humility and a permanent smile.

You’ll make things real, bringing the human voice to every suggestion. You ensure concepts have viability at their core, but always with a mind and plans to scale. You provide appropriate levels of originality, creativity and blue-sky thinking to help an organisation strive for better, delivered with an appropriate level of detail.

You respect the process but know when to break free if it gets in the way. Validating assumptions in methodical, lean ways. While leveraging what you know, you’re open-minded and curious to continuously improve a situation.

You’re a thought-leader, always sharing across teams and borders. You’ve probably been involved in panel discussions, presentations, virtual groups and forums. Perhaps you’ve been quoted in industry publications or written an article for one.

What's in it for me?

  • Great team culture – we like to go out casually, we have team get-together over Thursday lunch and every quarter we have an Innovation Day where we come together to solve problems for our clients or strategise on our future vision.
  • In addition to the standard public holidays, Tigerspike offers all employees 25 days of annual leave per year + an extra day for your birthday
  • Medical and dental plans to fit your needs
  • 50% subsidised gym membership, next to the office
  • Professional and personal development budgets
  • Opportunity to work in other global office locations such as Tokyo, Sydney, Melbourne, Brisbane, Singapore, Mumbai, Wrocław, Berlin, London and New York.
  • Flexible working hours including the option to work from home
  • Remote ‘working from another country’ for up to 3 weeks per year
  • Annual flight allowance

Who are we?

Tigerspike is a digital services company that helps solve complex business problems.

Our unique blend of human-centricity, creativity, technology and business acumen drives great value. We’ve got a long history of delivering digital experiences that have a positive impact on humans and businesses alike.

As a 300+ strong global team, we’re partners with Apple, AWS, Verizon and Google, and one of the most recognised specialist enterprise mobility and experience design companies in the world.

Are you ready to do your best work?

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