Desktop Support Technician


Tigerspike Sydney is looking for a Part-time Desktop Support Technician who is excited to work alongside a talented group of innovators creating digital products.  You will be tasked day-to-day doing desktop support for our office Mac and Windows-laptop users, conference rooms, some degree of local network infrastructure maintenance, and joiner/leaver processes.  With the guidance of our Global TechOps team, you will also have the opportunity to learn a programming language and get experience working across AD administration, network infrastructure, Amazon AWS, Chef, CI Chain and other infrastructure needs of the company.

We want people who love being involved in challenging and innovative work; with a passionate for wanting to learn new things. If you love technology, have a willingness to learn new things, thrive in a team-based culture where you have a lot of fun along the way, then Tigerspike could be the place for you!

Who are you?

You're an ambitious self-starter who shows perseverance because you're hungry for results. You're a great listener and you communicate clearly. Your colleagues trust you and your integrity is untouchable. You're known for being willing to help anytime and you're so friendly and fun, everyone wants to hangout with you!

On top of that, you have the following experiences:

At least 1-2 years of desktop support experience with Mac clients, along with a suite of mobile & streaming devices Previous experience with Microsoft technologies including Windows Server and Active Directory Understanding of local network infrastructure operation and maintenance Experience with VMware Fusion and/or Bootcamp for Mac

What else?

Tigerspike values health and wellbeing by offering:

  • An annual allowance for training and development
  • An annual allowance to spend on your personal growth such as learning a new language, cooking classes, yoga, pottery or even attending a beer tasting course
  • Free Bootcamp classes weekly
  • Spontaneous plank, mediation and stretch breaks
  • Parental benefits that exceed statutory requirements
  • Free fruit daily

Some of the other benefits we offer include:

  • 20 days’ holiday (in addition to all public holidays) increasing to 25 days’ holiday each year after your 2nd work anniversary and 30 days after 5 years!
  • 2 Duvet Days per year - that’s for when the day would be better spent at the beach or in bed
  • $100 monthly mobile phone allowance
  • The opportunity to work remotely when you need to
  • Free lunch and drinks on Fridays - sometimes we use the BBQ!
  • The chance to work on different projects in our other offices (London, Melbourne, Tokyo, Dubai, Singapore, New York, Mumbai, etc.)

*We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age or disability status.*

Who are we?

Tigerspike is a digital products company improving people’s lives through technology. Focusing on strategy, experience design, development and systems integration, our work is hinged on five key values: Transparency, Resilience, Problem-solving, Energy and Curiosity.

We have a reputation for innovation and creating long-term partnerships with customers such as Emirates, American Express, The United Nations, Westfield, ADP and New Look. Our People are our culture and that is what makes us unique. Founded in 2003 with a team spanning 10 global offices and counting, we are excited to continue supporting businesses #TheTigerspikeWay.

So what happens next?

Once we've received your application, we'll give it as much attention as it deserves and you'll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you'll cruise through our recruitment process.